The Carillon

Beautiful atmosphere so we were surprised it was mostly empty for a brunch buffet. Especially at a reasonably price as it is. Beautiful room and furnishings. Lovely. Lovely mimosas, good coffee. A rather sparse buffet of oatmeal, pancakes, scrambled eggs only (not other options), sausage, bacon, potatoes, and premade processed Sysco-style breads for toasting, plain fruit. No desserts or omelettes or anything such as that but that would have been great for me...had the bacon not been literally rancid and the bagels horribly stale. We all noticed the issue with the bacon but I was quite sure they were aware of it, because of the issue with the bagels. I grabbed one and it was so hard, so stale, that I said out loud, without realizing it "Oh my God, these are horribly stale!" We were there right when they opened so they had clearly reused them, rather than them being out all day. Fortunately, a staff member did hear me and asked if I would like a fresh one. She got out the bag to assist me which was very kind. She likely replaced them after that. The eggs were good, though not hot, and the potatoes were as well. The items are not served in chafing dishes which may be the cause of the spoiled bacon if they reused it from the day before, or God forbid now that I think about it, last week. It wasn't a question or a maybe, the bacon had gone bad. And it was evident. All food is in cast iron pans, not chafers to keep the food fresh and at controlled temperatures. Initially our service was great but we waited for 40 minutes after finishing to get our bill. No refills, no check-ins. ( We did have both initially but then all staff were absent and we could not leave.). My first old plate sat under a new one because there was no service to remove it. By 11:30, we wandered around the empty restaurant looking for anyone to help us so that we could leave, as two of us had rides waiting. We could not find our waitress still but were assisted by another waiter who went to find her. It was totally empty by that time. I would rather pay double for fresh food and some thought of the offerings, such as an eggs benedict or an omelette station or some fresh pastries or desserts or some interesting other offerings like perhaps migas....it was so plain, so simple, and sadly 2 items being reused when they were VERY bad, that we would not return. I take that back, I would try cocktails here in the evening, because we love the atmosphere, but brunch is empty for good reason so each of our table of 8 would need to decline that option.